Terms of Service

• All reservations must be made through our official website or an authorized booking platform.

• A valid payment method is required to confirm your booking.

• Full payment may be required at the time of booking or prior to check-in.

• Additional charges may apply for extra services requested by the guest.

• All payments are securely processed via Stripe. 

Upon successful payment, guests will receive a confirmation email with their booking details, including check-in/check-out instructions. Access to the property will be provided on the scheduled check-in date via self-check-in instructions or key pickup as outlined in the booking confirmation

Free Cancellation:
 

• You can cancel your reservation with no penalty up to 14 days before your check-in date unless you booked a non refundable reservation.
   

Partial Cancellation Fee:

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• Cancellations made 8 to 14 days before check-in will incur a cancellation fee of 80% of the total booking amount.
   

Late Cancellation & No-Shows:
 

• Cancellations made after 12:00 AM, 7 days before check-in will be 100% non-refundable.

• No refunds will be provided for no-shows or early check-outs.
   

Rescheduling Policy:

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• If you need to cancel and wish to reschedule, we will waive the cancellation fee and retain your payment.

• Your new booking must be made for the same number of nights and must be scheduled within 12 months of the original check-in date.

• Any difference in room rates due to seasonal pricing may apply.
   

Additional Guest Fee:

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• Adding an additional guest after check-in is subject to a $15 fee per guest.

Refunds for eligible cancellations will be processed within 7-10 business days via the original payment method. Processing times may vary depending on your bank or credit card provider.

• Chargebacks or disputes initiated without prior contact may result in a ban from future bookings.

• We reserve the right to provide evidence to our payment processor in cases of fraudulent claims.

• Any unauthorized payment disputes may result in additional legal action.

​If you have a dispute regarding a charge, please contact us at reservations@laalamedaboutiquehotel.com before initiating a chargeback. We are committed to resolving issues promptly. Unauthorized chargebacks may result in restricted future bookings."

• All reservations must be made through our official website or an authorized booking platform.

• A valid payment method is required to confirm your booking.

• Full payment may be required at the time of booking or prior to check-in.

• Additional charges may apply for extra services requested by the guest

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• Check-in time: 3:00 PM Check-out time: 11:00 AM.

• Early check-in and late check-out requests are subject to availability and additional fees.

• Guests must return keys or access cards at check-out. A replacement fee may apply for lost keys.

• Guests must comply with local laws and rental property policies.

• No smoking, unauthorized parties, or excessive noise.

• Maximum occupancy limits must be respected.

• Pets are not allowed unless explicitly stated in your booking confirmation.

• Any damages or excessive cleaning required may result in additional charges.

• We reserve the right to charge a security deposit at check-in to cover damages or incidental charges.

• If damages occur, guests may be held responsible for repair or replacement costs.

• Charges may apply for excessive cleaning, missing items, or property damage.

• La Alameda Boutique Hotel is not responsible for injuries, lost items, or damages to personal property during your stay.

• Guests assume responsibility for their personal safety and belongings.

• We reserve the right to refuse service or evict guests who violate policies without a refund.

• Guests are responsible for any local occupancy taxes required by law.

• La Alameda Boutique Hotel complies with all relevant short-term rental regulations.

• Guests must comply with all state and local health and safety laws during their stay.

• ​We collect and use personal information in accordance with our Privacy Policy.

• Your data may be used for booking confirmations, communications, and legal compliance.

• For more details, please refer to our Privacy Policy. 

• We are not liable for cancellations or modifications due to unforeseen circumstances, such as:

• Natural disasters

• Government restrictions

• Pandemics or emergencies

• Acts of God

• We may update these Terms of Service at any time.

• Guests will be notified of any significant changes before they take effect.

• For any questions regarding these terms, please contact us:

• Email: reservations@laalamedaboutiquehotel.com

• Phone: +5378311605