Terms of Service
Welcome to La Alameda Boutique Hotel. By booking a reservation with us, you agree to comply with the following Terms of Service. Please read these terms carefully before completing your booking.
Effective Date: 12/15/2024
Booking & Payment
-
All reservations must be made through our official website or an authorized booking platform.
-
A valid payment method is required to confirm your booking.
-
Full payment may be required at the time of booking or prior to check-in.
-
Additional charges may apply for extra services requested by the guest.
-
All payments are securely processed via Stripe.
Fulfillment of Service
Upon successful payment, guests will receive a confirmation email with their booking details, including check-in/check-out instructions. Access to the property will be provided on the scheduled check-in date via self-check-in instructions or key pickup as outlined in the booking confirmation
Cancellation and Refund Policy
Free Cancellation:
-
You can cancel your reservation with no penalty up to 14 days before your check-in date unless you booked a non refundable reservation.
Partial Cancellation Fee:
​
-
Cancellations made 8 to 14 days before check-in will incur a cancellation fee of 80% of the total booking amount.
Late Cancellation & No-Shows:
-
Cancellations made after 12:00 AM, 7 days before check-in will be 100% non-refundable.
-
No refunds will be provided for no-shows or early check-outs.
Rescheduling Policy:
​
-
If you need to cancel and wish to reschedule, we will waive the cancellation fee and retain your payment.
-
Your new booking must be made for the same number of nights and must be scheduled within 12 months of the original check-in date.
-
Any difference in room rates due to seasonal pricing may apply.
Additional Guest Fee:
​
-
Adding an additional guest after check-in is subject to a $15 fee per guest.
Refunds for eligible cancellations will be processed within 7-10 business days via the original payment method. Processing times may vary depending on your bank or credit card provider.
Chargeback & Fraud Policy
-
Chargebacks or disputes initiated without prior contact may result in a ban from future bookings.
-
We reserve the right to provide evidence to our payment processor in cases of fraudulent claims.
-
Any unauthorized payment disputes may result in additional legal action.
​If you have a dispute regarding a charge, please contact us at reservations@laalamedaboutiquehotel.com before initiating a chargeback. We are committed to resolving issues promptly. Unauthorized chargebacks may result in restricted future bookings."
Booking & Payment
-
All reservations must be made through our official website or an authorized booking platform.
-
A valid payment method is required to confirm your booking.
-
Full payment may be required at the time of booking or prior to check-in.
-
Additional charges may apply for extra services requested by the guest.
-
All payments are securely processed via Stripe.
​
​All prices are listed in USD and are subject to applicable taxes and fees. By booking with us, you authorize Paradise Gateway Vacation Rentals LLC to charge the provided payment method for the total booking amount and any applicable fees.
Check-in and Check-out
-
Check-in time: 3:00 PM Check-out time: 11:00 AM.
-
Early check-in and late check-out requests are subject to availability and additional fees.
-
Guests must return keys or access cards at check-out. A replacement fee may apply for lost keys.
Guest Responsibilities & House Rules
-
Guests must comply with local laws and rental property policies.
-
No smoking, unauthorized parties, or excessive noise.
-
Maximum occupancy limits must be respected.
-
Pets are not allowed unless explicitly stated in your booking confirmation.
-
Any damages or excessive cleaning required may result in additional charges.
Security Deposit & Damages
-
We reserve the right to charge a security deposit at check-in to cover damages or incidental charges.
-
If damages occur, guests may be held responsible for repair or replacement costs.
-
Charges may apply for excessive cleaning, missing items, or property damage.
Liability & Disclaimers
-
La Alameda Boutique Hotel is not responsible for injuries, lost items, or damages to personal property during your stay.
-
Guests assume responsibility for their personal safety and belongings.
-
We reserve the right to refuse service or evict guests who violate policies without a refund.
Compliance with Local Laws & Taxes
-
Guests are responsible for any local occupancy taxes required by law.
-
La Alameda Boutique Hotel complies with all relevant short-term rental regulations.
-
Guests must comply with all state and local health and safety laws during their stay.
Privacy & Data Use
-
​We collect and use personal information in accordance with our Privacy Policy.
-
Your data may be used for booking confirmations, communications, and legal compliance.
-
For more details, please refer to our Privacy Policy.
Force Majeure Clause
-
We are not liable for cancellations or modifications due to unforeseen circumstances, such as:
-
Natural disasters
-
Government restrictions
-
Pandemics or emergencies
-
Acts of God
Changes to Terms
-
We may update these Terms of Service at any time.
-
Guests will be notified of any significant changes before they take effect.
Contact Information
-
For any questions regarding these terms, please contact us:
-
Phone: +5378311605